Legal
Privacy Policy
We take your privacy seriously. This policy explains what data we collect, why we collect it, and how we protect it.
Information We Collect
Information You Provide
When you contact us, request a quote, or engage our services, we collect information you voluntarily provide, including your name, email address, phone number, company name, and any project details you share with us.
Information Collected Automatically
When you visit our website, we may automatically collect certain technical information such as your IP address, browser type, pages visited, and time spent on pages. This helps us understand how our site is used and improve your experience.
Information from Third Parties
We may receive information about you from third-party platforms such as LinkedIn or referral partners when you engage with our content or are referred to us by a partner.
How We Use Your Information
To Deliver Our Services
We use your information to respond to enquiries, scope and deliver software and IT projects, manage client relationships, and communicate important updates about ongoing engagements.
To Improve Our Business
We analyse usage patterns and feedback to improve our website, service offerings, and client experience. We do not sell your data to third parties for marketing purposes.
Legal and Compliance Obligations
We may process your data where required by law or to protect the legitimate interests of TrifyLink, our clients, or the public including fraud prevention and dispute resolution.
Data Sharing & Third Parties
Service Providers
We work with carefully selected third-party providers (such as cloud infrastructure, payment processors, and project management tools) who process data on our behalf under strict confidentiality agreements.
No Sale of Personal Data
TrifyLink does not sell, rent, or trade your personal information to any third party for their marketing or commercial purposes ever.
Cross-Border Transfers
As a company operating across Nigeria, the UK, and Canada, your data may be processed in any of these jurisdictions. We ensure appropriate safeguards are in place in line with applicable data protection laws including NDPR, GDPR, and PIPEDA.
Data Security
How We Protect Your Data
We implement industry-standard security measures including encryption in transit and at rest, access controls, and secure development practices. Our engineering team follows security-first principles in every product we build including our own systems.
Retention
We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy, comply with legal obligations, or resolve disputes. Client project data may be retained for up to 7 years for contractual and legal reasons.
Your Rights
Access & Correction
You have the right to request access to the personal data we hold about you and to have any inaccuracies corrected. Submit a request to privacy@trifylink.com and we will respond within 30 days.
Deletion & Restriction
You may request the deletion of your personal data or ask us to restrict its processing, subject to our legal obligations. Where we are required to retain certain records, we will inform you.
Objection & Portability
Where processing is based on legitimate interests or consent, you may object at any time. You may also request a portable copy of your data in a commonly used format.
Contact & Updates
Questions or Concerns
If you have any questions about this Privacy Policy or how we handle your data, please contact us at privacy@trifylink.com. We take all privacy enquiries seriously and will respond promptly.
Policy Updates
We may update this policy from time to time to reflect changes in our practices or applicable law. We will notify you of significant changes via email or a prominent notice on our website. Continued use of our services after such notice constitutes acceptance.